Send a Digital Case
We accept digital cases from nearly every major intraoral scanner.
Find your scanner in the list below and follow the necessary instructions.
MIDMARK
On April 1, 2019, 3M announced that it sold assets related to its 3M™ True Definition Intraoral Scanner platform to Midmark Corporation.
1. Call Midmark at 844-856-1231 and request to add Smile Dental Lab to your “Favorite Labs” list.
2. Sign in to your account at https://casemanager.3m.com and select Prime Dental Lab on the 3M lab list.
3. Planmeca
1. Call Midmark at 844-856-1231 and request to add Smile Dental Lab to your “Favorite Labs” list.
2. Sign in to your account at https://casemanager.3m.com and select Prime Dental Lab on the 3M lab list.
3. Planmeca
STRAUMANN
1. Call Straumann at 1-833-873-2838
2. Select option 1, and ask them to add Prime Dental Lab to your Cares Connect account.
3. Our email address is [email protected] Send Your Scan: We will receive the scan and begin processing your case.
2. Select option 1, and ask them to add Prime Dental Lab to your Cares Connect account.
3. Our email address is [email protected] Send Your Scan: We will receive the scan and begin processing your case.
DEXIS / IS CONNECT
1. Login to DEXIS IS Connect as a Dentist.
2. In the toolbar, click Partners
3. In the Partners window, click Invite a partner.
4. In the Email field, enter: [email protected]
5. In the Message box, either leave the default text or write your own message.
6. Click Send. The invitation message is sent to Smile Dental Lab and a Partner entry is created in the list of Partners
2. In the toolbar, click Partners
3. In the Partners window, click Invite a partner.
4. In the Email field, enter: [email protected]
5. In the Message box, either leave the default text or write your own message.
6. Click Send. The invitation message is sent to Smile Dental Lab and a Partner entry is created in the list of Partners
TRIOS / 3SHAPE
1. Login to your 3Shape account
2. Click on “Add Connections”
3. Type in the email address: [email protected]
4. Prime dental Lab will come up. Click “Connect”
2. Click on “Add Connections”
3. Type in the email address: [email protected]
4. Prime dental Lab will come up. Click “Connect”
PLANMECA
1. Open your Planmeca Romexis software
2. Select a case and click “cloud export”
3. Select Prime Dental Lab by entering this email address: [email protected]
4. Include all necessary attachments
5. Click send
2. Select a case and click “cloud export”
3. Select Prime Dental Lab by entering this email address: [email protected]
4. Include all necessary attachments
5. Click send
IVOCLAR
1. Open your Vivascan software
2. After completing your scan you will have the option of saving or sending
3. Click on the send a scan and in “Lab Info” enter Prime Dental Lab
email address: [email protected], and phone number 800-400-9033
2. After completing your scan you will have the option of saving or sending
3. Click on the send a scan and in “Lab Info” enter Prime Dental Lab
email address: [email protected], and phone number 800-400-9033
MEDIT LINK
1. Sign in through your Medit Link account
2. Click on “Partners” in the left hand column
3. Click on “Search for Partners” at the top
4. Click in the search bar and type in the email address: [email protected]
5. Click on us to add as a partner
2. Click on “Partners” in the left hand column
3. Click on “Search for Partners” at the top
4. Click in the search bar and type in the email address: [email protected]
5. Click on us to add as a partner
ITERO®
1. Login to your Doctor’s portal
2. Call iTero support directly at 1-800-577-8767 to set up our account in their system
give them the ID number to connect: 422160
You can sign up with iTero here: https://cloud.info.itero.com/iTero-Plus-Lab
2. Call iTero support directly at 1-800-577-8767 to set up our account in their system
give them the ID number to connect: 422160
You can sign up with iTero here: https://cloud.info.itero.com/iTero-Plus-Lab
Easily send your scan and get started with our seamless digital process.
